DIGICARE+ WORKPLACE       JUST GOT BETTER 

We are excited to tell you that from 1st August DigiCare + Workplace and Digital GP are merging to become one simple easy to use app.

That means that the services that were available across the two apps Aviva Digital GP and Aviva DigiCare+ Workplace will all become available in one single app DigiCare+ Workplace providing a bigger and better offering.

If you have been using Aviva Digital GP click here to find out how to make the switch and keep the Digital GP benefits and receive more with DigiCare+ Workplace

If you haven't downloaded any of the apps before you'll need to download and register for the Aviva DigiCare+ Workplace app to access your health and wellbeing benefits.  

If you've already downloaded DigiCare+ Workplace, after the launch and you'll be able to access all of the extra benefits listed below

Your free Health Benefits begin when you download Digicare + Workplace 

All of these services - now in one place are available at your fingertips enabling you to look after yourself and your eligible family members 💚💛💙

💚Unlimited Digital GP consultations* - speedy access to a private GP, 7 days a week

💚Support for Menopause* - book a 30 minute consultation with a menopause trained health professional 

💚Annual Health Check  - to help you keep track of your health - for employees only 

💚Mental Health Consultations* - mental health support

💚Nutritional Consultations* - access to a trained nutritionist for guidance to help you eat healthier

💚Second Medical Opinion* - on an initial diagnosis and treatment plan

💚Bereavement Sessions* - 6 sessions available in one policy year

*these benefits can be shared with eligible family members, which now includes your partner or spouse

Find out more about DigiCare+ Workplace and how it can benefit you and your family👇 PLUS menopause support and extra GP sessions added too 🎉

 Download the app to access benefits - here's how👇


 Find out more and these FREE services...

Annual Health Check

This service is available for Next employees on an annual basis. Simply download the app,  select services and request a Health Check, you will be asked to take some measurements at the point of requesting a test box.  You will recieve a test kit to your home, complete the test, post it back and your report will be available to you within the app (3 - 5 days after your sample has been received to the lab). You can arrange a follow up consultation with a GP to discuss report findings.  You will be contacted with any major concerns. Benefit for Next employee only.

Nutrition Support 

A trained nutritionist can provide personalised advice on optimal eating plans and how to change their relationship with food and break bad habits.  Consultations are 30 minutes. Employees their spouse or partner and children from age 12 up to the age of 18, or 21 if in full time education can benefit from the service.  Limited to 6 sessions a year, shared between all eligible people.

Mental Health Support 

Sessions with a qualified therapist, advice and personal treatment plans can be arranged which may include CBT therapy.   Consultations are 30 minutes.   Employee plus their spouse or partner and children from age 16, up to the age of 18, or 21 if in full-time education can benefit from the service which is limited to 6 Mental Health Consultations and an additional 6 bereavement sessions in each policy year, shared between all eligible people.

2nd Medical Opinion 

This service provides access to a suitable UK specialist to provide a 2nd opinion on a diagnosis.  


Employee plus their spouse or partner and children up to the age of 18, or 21 if in full-time education can benefit from the service which is limited to 2 Second Medical Opinions in each policy year which can be shared between the employee, their spouse or partner or eligible children

Digital GP Appointments 

It allows employees and their families access to a Digital GP, for non emergency medical situations.  The service is available between 8am and 8pm.  Consultations are 20 minutes.  Employee plus their spouse or partner and children up to the age of 18, or 21 if in full-time education can benefit from the service, unlimited sessions are available with this service. 

Free Menopause Support 

The service covers access to an information hub, a symptoms scorecard assessment with up to 6 FREE 30 minute sessions with a menopause nurse to discuss symptoms, lifestyle changes and treatment options.

Click play and find out more by watching our launch video

Digicare+ Workplace... read our FAQ's below

Who do I contact if I have an queries on Aviva Digicare+ Workplace?

For technical support contact Square Health Customer Services or if you cannot use the Digicare+ workplace app contact the Square Health on 0333 023 2730 to access some of the services. 

When can I use the Digital GP Service?

You can book to see a Digital GP consultation - 7 days a week between 8am and 8pm.  Appointments are designed to compliment exisiting NHS treatment.  It offeres access to clinical advice and guidance in non-emergency situations. 

Are medical records and personal details secure within the app?

Yes, customer data is secure at every stage of the journey.

How does the second opinion service work?

You can ask for a second medical opinion from a doctor through the app following an initial diagnosis.  It's another expert view of the diagnosis and treatment recommended for your medical condition.  There is no obligation for you to act on the second opinion. 

What services are covered by Digicare+ Workplace 

Annual Health Check - Unlimited digital GP consultations - Second Medical Opinion - Mental Health Consultations - Bereavement support- Nutritional consultations - Support for Menopause

How does the bereavement service work?

The bereavement support page within the app provides a number to call to bok addiitonal sessions per policy year on top of the mental health consultations allowance.  It provides digital support or optional over-the-phone assistance.   Service can be accessed following the death of a close family member. 


How does the Annual Health Check work?

Via the app you request a test kit, this is delivered to your home address.  You have 90 days to take the test and return to the lab in the pre-paid self-addressed envelope.   This service is for employee only not family members 

How does the nutrition consultation work?

You have access to 30 minute consultations with a trained nutritionist, which can be shared with your eligible family members.  Your are entited to 6 sessions a year, shared with the eligible people within your family. 

How long does it take to get the Health Check results?

Normally 3-5 days from the blood sample being recieved at the lab you will be informed of your results.

Who can benefit from the Mental Health Support sessions?

You are entitled to 6 sessions per year, shared between any eligible family members.  This does not limit your use of the other employee assistance programme services that Care First offer. 

What does the Health Check actually check for?

The test checks for 20 different health markers to spot problems early on:  Diabetes, cholestrerol, liver etc.  Each employee receives a personalised health report about their test results.

What is covered within the Mental Health Support?

Sessions are offered with a qualified therapist, advice and personal treatment plan can be created which may include CBT therapy

How are the Health Check results made available?

You will be able to see the results of your Health Check report available within the app.  You can arrange a follow-up consultation after your Heath Check assessment. 

Does the App need personal data?

Yes, square health can't legally issue a prescription, referral or fit note without a name, address, DOB, accessible email address and contact number.  You must provide these details in the app once you have registered and accept terms and conditions. 

Can I continue to use the 'Digital GP App' for virtual GP appointments?

The stand alone Digital GP app will no longer be available from 1st August 2024 - services will be transferred to Digicare+ Workplace

Everything that was previously accessible on the Digital GP has switched to DigiCare+ workplace making Digital GP null and void.  Please delete the Digital GP app.  Any appointment made previously using Digital GP will be honoured.  All future appointments need to be made using DigiCare+ workplace 

Which locations within Next are eligible to use the services of Digicare+ Workplace?

You need to be a permanent resident of Great Britain, Northern Ireland, the Channel Islands, or the Isle of Man to use these services. 

What is the code I need to access the Digicare+ Worplace benefits?

The code needed is:  GPPRTC