DIGICARE+ WORKPLACE

For technical support contact Square Health Customer Services or if you cannot use the Digicare+ workplace app contact the Square Health on 0333 023 2730 to access some of the services. 

You can book to see a Digital GP consultation - 7 days a week between 8am and 8pm.  Appointments are designed to compliment exisiting NHS treatment.  It offeres access to clinical advice and guidance in non-emergency situations. 

Yes, customer data is secure at every stage of the journey.

You can ask for a second medical opinion from a doctor through the app following an initial diagnosis.  It's another expert view of the diagnosis and treatment recommended for your medical condition.  There is no obligation for you to act on the second opinion. 

Annual Health Check - Digital GP - Second Medical Opinion - Mental Health Consultations (including bereavement support) - Nutrition Consultation 

The bereavement support page within the app provides a number to call to bok addiitonal sessions per policy year on top of the mental health consultations allowance.  It provides digital support or optional over-the-phone assistance.   Service can be accessed following the death of a close family member. 

Via the app you request a test kit, this is delivered to your home address.  You have 90 days to take the test and return to the lab in the pre-paid self-addressed envelope.   This service is for employee only not family members 

You have access to 30 minute consultations with a trained nutritionist, which can be shared with your eligible family members.  Your are entited to 6 sessions a year, shared with the eligible people within your family. 

Normally 3-5 days from the blood sample being recieved at the lab you will be informed of your results.

You are entitled to 6 sessions per year, shared between any eligible family members.  This does not limit your use of the other employee assistance programme services that Care First offer. 

The test checks for 20 different health markers to spot problems early on:  Diabetes, cholestrerol, liver etc.  Each employee receives a personalised health report about their test results.

Sessions are offered with a qualified therapist, advice and personal treatment plan can be created which may include CBT therapy

You will be able to see the results of your Health Check report available within the app.  You can arrange a follow-up consultation after your Heath Check assessment. 

Yes, square health can't legally issue a prescription, referral or fit note without a name, address, DOB, accessible email address and contact number.  You must provide these details in the app once you have registered and accept terms and conditions. 

The stand alone Digital GP app can still be used with unlimited access - so don't delete it.  It also covers Menopause sessions.  The cover under Digicare+ Workplace additionally covers spouse/partner.  Children upto the age of 18 ar also covered (21 if in full-time education).  Limited to 3 sessions each policy year shared between employee or partner or eligible children

You need to be a permanent resident of Great Britain, Northern Ireland, the Channel Islands, or the Isle of Man to use these services. 

The code needed is:  GPPRTC