FAQs

Why is NEXT supporting and working with the Fashion & Textile Children’s Trust - FTCT?

We realise as a business that the current economic climate is very tough for families regardless of where they work. We wanted to support our colleagues as much as we can and let you know about the support FTCT might be able to give to you and your children.

What does FTCT stand for? 

The Fashion & Textile Children’s Trust is a UK wide charity that gives financial grants to families who work in the fashion and textile industry, including NEXT. FTCT grants help to pay for essential items for children (0-18 yrs).  The charity has been going for over 150 years and every year it helps lots of families right across the UK fashion and textile industry.

I’ve never applied to a charity before and would feel a bit apprehensive about doing this. 

FTCT hears from lots of parents who feel exactly the same as you, so try not to worry – you will be in good hands. Hundreds of NEXT families have already received grants from the FTCT over the past 10 years, so if you need a little financial support, you’re not alone. We would really encourage you to get in touch with their friendly team. If they can't help you, they will help to signpost you to an organisation that can.

What kind of items can the grant be used for?

FTCT grants can we used for many different children’s items, such as: 

• Clothes/shoes/school uniform 

• Beds/Furniture and bedding for your Child/Children’s bedroom 

• White goods such as necessary items – washing machine/fridge/kettle 

• School equipment /Books

• Mobility and sensory equipment 

How long do I need to have worked at NEXT before I can apply for a grant? 

You must have worked for NEXT for at least a year. If you have not completed a full year with NEXT but in the last 9 years you previously worked for another fashion or textile company, you could still apply. 

Can NEXT apply for a grant on my behalf?

Unfortunately no, NEXT cannot apply for a grant on your behalf – you will have to apply either by logging into ftct.org.uk website - the QR code on the poster provided instore will also take you to the site. The service provided by FTCT is strictly confidential – no details about a family application are shared with NEXT

How long does it take if I apply, and if I am successful in my application how long is it before a grant is awarded?

If you meet all of the criteria and are successful in your application then grants are normally awarded within 6-8 weeks, with the money being paid directly into your bank account.

 I am a carer for child/children under the age of 18 – can I also apply?

A. Yes – as long as you meet the criteria and you are in receipt of Child Benefit for the child, you can apply.

Do I have to pay the Grant back?

No. Any monies that are awarded through the grant scheme – do not have to be paid back. You must however ensure that you provide all receipts of agreed items that have been purchased – all the details are available on the website and during your application.

Can I use the grant for bills such as mortgage/utility bills 

Sorry no– if you are awarded a grant – then the money can only be used for the items specifically listed within the terms and conditions of FTCT charity. The team at the charity will be in contact with you throughout your application, to ensure they have a full understanding of your needs.

What other companies do FTCT support?

FTCT works closely with fashion and textile companies that the charity support including Marks and Spencer, John Lewis, Boden  – the charity also supports families who work for textile manufacturers, laundry companies and more.

How many times can I apply for a grant?

FTCT can support one family up to 3 times in total, however you will need to wait 12 months between each grant, before you can apply again. You will also need to let the Grants Team know how your financial situation is still challenging or has worsened since you last applied and that you met all the grant conditions from your last grant

 Is there a capped limit amount that I can apply for? 

There is no capped limit for individual grants – each case is assessed on a case-by-case basis

I have a family member/friend that works in fashion and textile industry – can I tell them about the FTCT Charity?

Yes of course – we would love you to tell your family or friends however they will need to apply directly to FTCT charity using the website provided 

I am currently receiving Benefits – can I still apply?

Receiving a grant from FTCT will not affect your Benefits and you can still apply. As part of the application process all parents will need to show that they receive Child Benefit. The majority of parents also receive additional Benefits such as Universal Credit and Working Tax Credit. 

 What is the process for applying?

Applying for an FTCT grant is a two step process. 

1. First, parents/carers complete an online enquiry form using website ftct.org.uk or scan the QR code provided which will take you directly to the website

2. Then, a link to an application form is emailed to eligible families

Complete the online form and upload the supporting documents, too (These are really important – without these the Grants Team won’t be able to start working on your application) 

Completed applications are assessed by the Grants Team within 6-8 weeks. Grants are paid directly to families via BACS

If I apply for a grant but I am not accepted – can NEXT help to overturn the decision?

Unfortunately – as a business we are pointing you in the direction of the charity-  the decision of the FTCT is final. 90% of families who apply to FTCT get help with a grant. If they can't help you, they will help to signpost you to an organisation that can.