RetailTRUST believes that the health of all our colleagues is a foundation of the ongoing success of British retail. Since 1832 and now for almost two centuries we have been at the heart of how the retail industry cares for, protects and improves the lives of its most valuable asset – its people.

As a valued colleague at NEXT, you have free and confidential access to the retailTRUST wellbeing services.

The Trust can support you with helpful advice, financial assistance, face-to-face and telephone counselling, cognitive behavioural therapy, non-repayable grants, career development, return to work and re-skilling initiatives, legal guidance, and on-site critical incident support.

Free and confidential support and advice 

This site offers all NEXT employees and family living at the same residential address free and confidential support! 

Free & available for all employees

All resources and links that are offered on the retailTRUST site are available 24/7 and FREE for all employees

To access the resources:

Once you have registered, the homepage will be personalised to you.

Confidential Support Helpline

Free and confidential helpline is available 24 hours a day, seven days a week on 0808 801 0808 or by emailing

Free access to Personalised and confidential digital wellbeing support

The retailTRUST wellbeing site contains expertly curated digital content which can be personalised to support your evolving needs and interests. You are able to access preventative self-help tools to manage your health and wellbeing, and develop your skills.

With access to over 400 pieces of digital content across four main areas:

Helping you understand, manage and keep track with you emotional and physical wellbeing

Introducing skills to help you at work and tools for you to take charge at every stage of your career

Helping you to manage your financial situation and assisting you in your time of need

Guidance and support when you need it most, because we can never plan for everything life throws at us

Quick links to some retail TRUST support resources